Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the TinselBox website (“Site”) and the purchase of products from it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1) About Us
Brand: TinselBox
Legal Entity: [Brand Legal Name]
Address: [Full Registered Address, City, State, PIN, India]
2) Eligibility
To place an order, you confirm that you are at least 18 years old or have consent from a parent/guardian, and that the information you provide is accurate and complete.
3) Product Information & Representation
We make every effort to display product details, descriptions, and imagery accurately. However, slight variations may occur due to lighting, screen settings, handcrafted finishes, natural stones, or artisanal detailing. Such variations are part of the product’s character and do not constitute defects.
4) Pricing, Taxes & Availability
Prices are listed in INR unless stated otherwise. Prices may change without prior notice. Applicable taxes are charged as per Indian law and are shown at checkout. Product availability is not guaranteed and may change at any time. If an item becomes unavailable after you order, we will inform you and offer a resolution.
5) Orders & Acceptance
Placing an order indicates an offer to purchase. We reserve the right to accept or decline any order (including due to suspected fraud, incorrect pricing, or stock issues). An order is considered accepted once it is confirmed and/or dispatched.
6) Payments
We accept payments via available methods shown at checkout. Payment processing is handled by trusted payment partners. We are not responsible for payment failures caused by banks, payment gateways, or network issues.
7) Cancellations & Modifications
You may request cancellation or modification only before dispatch. Once an order is shipped, it cannot be cancelled. Customised / made-to-order pieces may not be eligible for cancellation once production has started.
8) Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy. Delivery timelines are estimates and may vary due to factors outside our control. Risk of loss passes to you upon delivery to the shipping address provided.
9) Returns, Exchanges & Quality Checks
Return/exchange eligibility (if offered) depends on product category, hygiene considerations, and condition upon receipt. Products must be unused, unworn, and returned