Return and Refund Policy

Return & Refund Policy

At Tinsel Box, every piece is carefully checked before dispatch.

Returns & Exchanges

• Due to hygiene and product nature, we do not accept returns or exchanges unless the product is damaged or incorrect.
• Requests must be raised within 24–48 hours of delivery.
• Clear unboxing video and images are mandatory for approval.

Damaged or Incorrect Products

• If you receive a damaged or wrong item, please contact us immediately.
• Once verified, we will offer a replacement or store credit, depending on availability.

Refunds

• Refunds (if approved) will be processed to the original payment method within 7–10 business days.
• COD orders will be refunded via bank transfer or store credit.

Note: Verification is required before approval of any replacement, store credit, or refund.